At Cass Plumbing of Tampa Florida, people are our business. Every satisfied customer means so much to us because it means great word of mouth advertising for our Tampa Plumbing business. See what some of the many Cass Plumbing satisfied customers have to say about their plumbing experience with Cass.
See what these satisfied customers have to say:
Service Magic Customer: This is to let you know that I have already joined Cass Plumbing Company FREE team member’s club. Also, “Joe the Plumber” (Not John McCain’s, Joe the Plumber during the 2008 Campaign) has already been to my house, has given me a bid to unstop my sewer drain, and install a new ice-maker.
He has finished the work and installation to my satisfaction yesterday. Your Joe the Plumber, cleaned up my work site, advised my wife and I on future plumbing situations that might develop and how we can use Cass Plumbing in the future.
Thank you very much for your services. Billy & Dottie Lynn
Service Magic Customer: Thank U so very much 4 hustling on Friday afternoon 2 have Willy and your plumber (sorry, I 4got his name) 2 come 2 my house 2 complete the job in my shower & bathtub!!!
It is so nice that in this day and time of most people who just don’t care about service, or anything 2 find someone who cares enough 2 not only get the job done quickly; but, without any other problems.
I can’t thank U enough!!! Bel Rojas in Odessa, FL 😉
P.S. Susan is such a pleasant person with a bubbly personality—she made me feel like I was important and that she cared how I was treated! At-a-girl, Susan 😉
Service Magic Customer: Yes, I would recommend Cass Plumbing to a friend or colleague. They arrived on time, and completed all tasks to our satisfaction.
Yext Customer: Hello, I spoke to my wife, when she got home. It’s going to be too expensive right now, with a baby on the way, so for a bit, we are just going to turn the water off, when we are not using it or around. I wanted to thank you for replying so quickly, and getting someone to hour home today.
That being said, I wanted to take a second to let you know the Chris Champion was THE MOST prompt (on time – actually early), courteous, thorough,k knowledgeable and considerate technician we have had to our home for ANYTHING in the 10 years I’ve lived in Florida. That is not the “norm” in this state, and I wanted to let you know that you have stand-out employee. When we are ready to move forward on these repairs, I’ll wait until he is available to do them. I’m not easily impressed, and rarely take the time to say so.
Thanks again, Josh Williams, Palm Harbor
Customer: We would like to take the opportunity to express our thoughts on one of your techs….Steve. He was here today, Sunday, June 13, to fix a broken connection on our line to the water meter. We found Steve very knowledgeable and able to repair the problem speedily and get our water back on without any problems. Steve is very cordial and kept us advised along the way as to the problem and the repair he was making.
We will most assuredly request Steve again, if the need should arise.
Thank you, Mike & Linda Emmons
Service Magic Customer: Yes, I would recommend Cass Plumbing to a friend or colleague. Very professional, friendly, efficient, and honest service!
Customer: Gladys Jones – Jose Quterino’s sister called to say that she had a wonderful experience with Dustin. She will recommend us to everyone in the future.
Yext Customer: Very prompt and thorough. Went the extra mile to help solve my problem. Arrived on time, and completed all tasks to our satisfaction. Required two visits because broken part was in warranty. Polite, competent and priced fairly.
Service Magic Customer: Steve was great. He knew exactly what to do and got right to it, and did a great job too. We have an older house with old pipes so I am sure I will be calling again. Thanks.
Yext Customer: Susan at Cass Plumbing responded very quickly and they came out the next day! Very prompt service. Yext Customer: August 2010 Excellent, toilets were fixed in record time. However, the master shower still does not get hot water. I will have to get Cass to come back again. Overall great experience.
Service Magic Customer: Yes, I would recommend Cass Plumbing to a friend or colleague. Prompt responses and good communications through the project. The installation team was great.
Customer: Phyllis Timp called to compliment Chris Champion for his helpfulness and she was very impressed with the service she received.
Service Magic Customer Good morning Susan I was just checking my emails and thought I would let you know that the guys you sent for my re-pipe are doing a great job….and they are first class people too.(Chris & Juan)
Thank you, Daniel McNamee
Service Magic Customer: Shirley Taylor thinks Dustin Story is a HERO!!
Service Magic Customer: Chris Champion from Cass Plumbing called me very soon after I placed my request for a plumber. He gave me a price up front and we set an appointment for the next day, which was Sunday. He called me before he arrived, arrived on time and fixed the plumbing problem within an hour. His attitude was great and he explained just what the problem was, took care of it, packed up his tools and left the kitchen clean and me a very satisfied customer. I will definitely ask for Chris at Cass Plumbing again.
Service Magic Customer: Working with Susan regarding the problem that needed services was great. She was expeditious in getting a technician notified to contact me. Mark was the technician that preformed the services needed at my 87 year old moms home and we are all convinced he was sent from heaven. My sister and I enjoyed working with Mark and he kept us informed throughout the process on what was needed to correct the problem. This allowed us to keep our mom calm and Cass did not try to price us out of a home in getting the work done. Cass Plumbing and Mark in particular, exceeded our expectations and we will refer everyone we know to this company.
Ms. Cornita Riley/ St. Petersburg
Service Magic Customer: “Punctual and resourceful” Kate P./ St. Petersburg
Service Magic Customer: The fellow who came on site for the estimate was knowledgeable, but above all he was honest and direct. The fact that they will beat other written estimates is impressive. I did receive and estimate that was so far below theirs that I am convinced it wasn’t realistic, but they met it. The gentleman who did the work did a great job. I would definitely recommended them.
Customer: Marsha Turner said that Chris Champion was very personable, polite, and represented the company well….. WAY TO GO CHRIS….. 😉
Lady with a flat tire on the side of the road: Thank you to the knight in shinning armor for stopping to assist a damsel in distress with a flat tire. Our Hero!
Service Magic Customer: The Plumber was able to come the same day. He provided a detailed estimate that was reasonably priced. Completed the work in a timely manner and left the work area extremely clean.
Service Magic Customer: The Problem: Water heater stopped working. The technician, Chris, was prompt and throughout in evaluating the situation and providing a detailed estimate for replacement of the water heater. The appointment was scheduled late afternoon the day of his consultation and installation was completed the next day.
Plumbers Network Customer: Work was very professional and from here on I will utilize your company for all my plumbing needs. Robert Skievaski
Yodle Customer: I had a plumber walk up to my door within an hour of my call. Chris did a great job unstopping my pipes and fixing my kitchen and bathroom sink plumbing. I really appreciate everything. Jose Pedreira/ Tampa
Flyer Customer: Rene said that Chris Champion “He is wonderful” and that Sandy “She is so polite”. Rene, the shift manager at Denny’s
Flyer Customer: Ira Haskins and his wife think Mark is the greatest! His work was wonderfully done, and he cleaned up perfectly afterwords. Very impressed! We are now their only plumber for life!
Lutz Customer: I had a major problem with a hose bib on the side of my house. It completely broke off a few hours before I had guests coming over for a Saturday afternoon barbecue. Water was shooting out uncontrollably. I heard about Cass Plumbing from a neighbor so I frantically called. The technician called me back within minuets of talking to an office staff member. He talked me through the steppes needed to shut off my water while he was on the way. He arrived within 15 minuets after our phone conversation and had me fixed and ready to go. Because of his friendly and rapid response I excepted his offer of doing a home inspection. I am so happy I did! It turns out my washer hose had a very large bulge in it and could of made a huge mess. Thank you so much Dustin and Cass Plumbing, for being fast friendly, honest and your Home Inspection. I will recommend you to everyone. A customer for life!
(Google Review) Thank you Cass Plumbing for being the honest plumber and giving me a huge savings on the repair of my water heater whereas 2 other plumbers tried to convince me that I needed to replace my water heater and sell me a new one.
Gainor, in Zephyrhills
(Google Review) Response was fast and they solved a leaking pipe problem just behind the showerhead, inside the wall. Their honesty was a huge factor in my ratings. Anyone could have told us that we needed to remove tile and get behind the wall. The latter could have possibly cost us thousands. I am grateful that I was able to find such a reliable, honest company through Service Magic. Thank you.
Customer, Lutz, FL
You were very helpful and professional.
THX guys! It has been a great birthday month! I love my plumbers 🙂 I look forward to playing again.
Young man (Danny) was on time and very pleasant and completed the job in a timely manner.
My experience with Cass was great. Very professional, everything was explained to me up front, no hidden cost. Thank you so very much coming to my home on Easter while others were not willing to provide me with their service until the next day. I am more than happy to recommend this company to all my friends.
Came out on a Saturday for no extra charge fixed my friend’s leaky toilet!….enough said!!!!
Thanks, Susan!!! I applied online and rec’d the discount!!! U guys had the best reviews online, and I admire the way someone from your company responded to the 2 complaints?it made me feel like U guys R honest and honorable. Chris was extremely knowledgeable and personable!
I was sooo pleased with our technician and the GREAT job he did. Dan was so polite, and cleaned up everything before he left!
Great service, fast turnaround, responsive, reliable, and price-reasonable. Guy came out on a Friday night to give us a free estimate on a busted water heater. What more could you want than all that???
To Everyone at Cass Plumbing, Thank you for fixing my warm water heater so promptly. It was a cold weekend without it! I want to thank Mark, he did an excellent job! Take care & God bless,
Great job and staff.
Thank you, Jan Coe/customer
Just wanted to complement you on your excellent service and professional and kind staff. Susan was great…answered my request on the internet very promptly and serviceman Chris was a sweetheart, very patient and helpful, explaining everything to me. I am happy to say I now have hot water. 🙂 I would definitely recommend you to friends! Thanks a bunch.
Sincerely Donna McCormick
I cannot remember the name of the person who took my call but she was very helpful and professional. The gentleman who came to fix our plumbing was also wonderful.
Regina New customer
Mark came out on Tuesday to give us an estimate. His estimate was much lower-almost $200.00-than the other estimates that we received so we hired him ?on the spot?! He was extremely professional, completed the job in about an hour and we are very pleased with the results. We would definitely call Cass Plumbing again for our plumbing needs!
You have nice employees and great people to deal with. My end result is job well done.
I have had a real problem finding good help for my business, Cass Plumbing is lucky to have Susan in their office.
John McCormick/ IFL (sub-contractor)
Sandy is so nice and sweet; I only want to talk to her when I call your office. She always takes good care of me.
They are amazing! Very fair pricing and wonderful service. Cleared my drain, reset my toilet and didn’t even charge me to clean the mess that was left in my shower!”
Wendy P./ St. Petersburg customer
I wanted to take a moment to thank you, in writing, for the job your company did in re-piping our house. We were very pleased with the level of service and professionalism everyone showed. Jay was an excellent point person and won our confidence, and Dave was here to make us feel at ease about the scope of the project. Thank you for being reasonable and responsible. I have already recommended you to a colleague and trust that when they call you will respond exactly as you have before. Thank you again for your service.
Adam & Amanda Olson/customer
I have used Cass Plumbing for the last four years for our Commercial Real Estate properties. I can depend on Cass to get the job done quickly and efficiently. They respond to emergencies as if they were part of our own maintenance staff, always ready to get the job done.” “I love the way Mark always explains the details of what needs to be done, so we understand exactly what we are dealing with.” Cass tries to work within budget too; sometimes we need options to make something work…. “Cass…prompt, dependable, quality workmanship, trustworthy, knowledgeable … got a plumbing problem call Cass!”
Project: Install, Repair or Replace Plumbing or Fixtures. Cass Plumbing switched around their schedule to meet mine. Joe was polite and courteous. I was very pleased with the job he did. There is no doubt in my mind that I will use Cass for all my future plumbing needs.
Brenda Myers. Of Tampa
Project: Repair or Service a Water Heater. Working with Susan regarding the problem that needed services was great. She was expeditious in getting a technician notified to contact me. Mark was the technician that performed the services needed at my 87 year old mom’s home and we are all convinced he was sent from heaven. My sister and I enjoyed working with Mark and he kept us informed throughout the process on what was needed to correct the problem. This allowed us to keep our mom calm and Cass did not try to price us out of a home in getting the work done. Cass Plumbing and Mark in particular, exceeded our expectations and we will refer everyone we know to this company.
Christine K. in Saint Petersburg, FL
Project: Install, Repair or Replace Plumbing or Fixtures. Steve was great. He knew exactly what to do and got right to it, and did a great job too. We have an older house with old pipes so I am sure I will be calling again Thanks.
Review by Cornita R. in Saint Petersburg, FL
Project: Install, Repair or Replace Plumbing or Fixtures. The plumber came on time and was able to fix the problem quickly and for a reasonable price.
Paul D. in Tampa, FL
Project: Install, Repair or Replace Plumbing or Fixtures. Very prompt and thorough. Went the extra mile to help solve my problem.
Robert A. in Largo, FL
Project: Clean Out a Sewer. I got a phone call withen minutes of submitting my request, and was able to have someone come by the next day. The service I received was affordable, they arrived when they said they would, and fixed my problem in a timely manner.
Tom M. in Brandon, FL
Project: Repair or Service a Water Heater. My experience with Cass was great. Very professional, everything was explain to me up front, no hidden cost. Thank you so very much coming to my home on Easter while others was not willing to provide me with their service until the next day. I am more than happy to recommend this company to all my friends.
Mikie B. in Saint petersburg, FL
Project: Repair or Service a Water Heater. Their service was outstanding! They were quick to respond to my request and the technician identified the problem immediately and was able to order the part and install it the next day. I will definitely use them from now on.
Janice P. in Lutz, FL