Accessibility Statement

Commitment to Accessibility

Cass Plumbing Tampa Bay is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We believe that digital accessibility is essential to providing equal access to information and services for everyone.

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed and operated using keyboard controls.
• Screen Reader Compatibility: The website is designed to work with screen readers and other assistive technologies.
• Text Alternatives: Images include descriptive alt text to convey meaning and purpose.
• Color Contrast: Text and interactive elements meet WCAG AA standards for color contrast ratios.
• Resizable Text: Text can be resized without loss of functionality or content.
• Semantic HTML: The website uses proper heading hierarchy and semantic markup for better structure and navigation.
• Form Accessibility: All forms include proper labels, error messages, and instructions for completion.
• Skip Links: Navigation skip links allow users to bypass repetitive content.
• Focus Indicators: Interactive elements display clear focus indicators for keyboard navigation.
• Accessible PDFs: Downloadable documents are formatted for accessibility where possible.

Known Limitations

While we are committed to accessibility, some third-party content or embedded features may have limitations:

• Third-Party Widgets: Some embedded widgets (such as review platforms, maps, or chat tools) may have accessibility limitations beyond our control. We work with vendors to encourage accessible implementations.
• Video Content: Videos may not always include captions or transcripts. We are working to add these features to all video content.
• External Links: We are not responsible for the accessibility of external websites linked from our site.
• Legacy Content: Some older content may not fully meet current accessibility standards. We are continuously updating our site to improve accessibility.

Assistive Technology Support

Our website has been tested with and is compatible with the following assistive technologies:

• NVDA (NonVisual Desktop Access)
• JAWS (Job Access With Speech)
• VoiceOver (macOS and iOS)
• Narrator (Windows)
• TalkBack (Android)
• Standard keyboard navigation
• Browser zoom and text resizing features

Browser and Device Compatibility

Our website is designed to be accessible across a wide range of browsers and devices, including:

• Chrome, Firefox, Safari, and Edge (current and previous versions)
• Mobile browsers on iOS and Android devices
• Tablets and desktop computers

If you experience accessibility issues with a specific browser or device, please contact us so we can assist you.

Accessibility Resources

If you need assistance using our website or have questions about accessibility features, we recommend:

• Browser Accessibility Settings: Most browsers include built-in accessibility features such as zoom, text sizing, and high-contrast modes.
• Operating System Accessibility: Your device's operating system likely includes accessibility features such as screen readers, magnification, and voice control.
• Third-Party Tools: Various browser extensions and tools can enhance web accessibility (such as color contrast checkers, text-to-speech tools, and ad blockers).

Reporting Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please provide:

• A description of the accessibility barrier you encountered
• The page or feature where the issue occurred
• Your browser, device, and assistive technology (if applicable)
• Steps to reproduce the issue, if possible

Alternative Access Methods

If you are unable to access information or services through our website, we are happy to provide alternative methods of communication and assistance:

• Phone Support: Call us at (813) 265-9200 to speak with a representative who can assist you.
• Email Support: Send an email to support@cassplumbingtampabay.com with your request or question.
• In-Person Assistance: Visit our office at 4808 N Hubert Ave, Tampa, FL 33614-6410 for in-person assistance.
• Document Formats: We can provide information in alternative formats (such as large print, audio, or electronic text) upon request.

Continuous Improvement

Accessibility is an ongoing commitment. We regularly review and update our website to improve accessibility and comply with evolving standards. Our accessibility efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Monitoring of third-party tools and services for accessibility improvements
• Incorporation of user feedback to identify and address accessibility barriers
• Updates to content and design to meet current accessibility standards

Legal Rights and Remedies

If you believe you have been discriminated against due to a disability in accessing our website or services, you may file a complaint with:

• U.S. Department of Justice: The DOJ enforces the Americans with Disabilities Act (ADA). You can file a complaint at justice.gov.
• Florida Commission on Human Rights: You can file a complaint with the FCHR at fchr.myflorida.com.

Last Updated

This Accessibility Statement was last updated on July 28, 2026. We may update this statement as our accessibility efforts evolve. Please check back periodically for updates.